Instructions for Sending Samples

How do I send the samples?

Prepare your sample/s - Tips on Sample Preparation. Place each sample into a labeled vial. Freeze the sample right after collection if possible. You may even use a quick-freeze procedure. Please include a printed copy of the sample service form (see section below) with your shipment. Also, please indicate on the shipping label the quote number or what type of service it is (C-Series, Quantibody, ELISA, etc.). Samples must be free of infections, such as HIV, Hepatitis B, or other communicable viruses, etc.

US Customers: Please include PO or credit card information for payment with your shipment.

International Customers: Please contact your local distributor for pricing and payment information.

Please inform us by email when you ship your samples (service@raybiotech.com). Please include the tracking number and an electronic copy of your completed sample service form.

Note: Please ship your samples overnight on Mondays through Wednesdays only. Samples should be frozen and on dry ice.

Shipping Address

RayBiotech, Inc.
Attn: Service Dept. QTE#: _______
3607 Parkway Lane, Suite 200
Peachtree Corners, GA 30092

Sample Service Forms

How much sample volume is needed?

Note: It is preferable to send double the volumes listed below, just in case we need to repeat the experiment.

ELISA
100 µl minimum per replicate per analyte (e.g., triplicate runs would require 300 µl of sample, and triplicates for 2 analytes would require 600 µl of sample).

SIMOA

  • Human serum or plasma: 150 µl
  • Human cerebrospinal fluid (CSF): 10 µl
  • Mouse serum or plasma: 120 µl
  • Mouse CSF: 8 µl

Label-Based Antibody Arrays (L-Series) – membrane format

  • Serum or Plasma – minimum volume is 40 µl per sample
  • Cell Culture Supernatant – minimum volume is 5 mL per sample
  • Cell or Tissue Lysates - minimum volume is 500 µl (at ~2 mg/ml) per sample

Label-Based Antibody Arrays (L-Series) – glass slide format

  • Serum or Plasma – minimum volume is 40 µl per sample
  • Cell Culture Supernatant – minimum volume is 500 µL per sample
  • Cell or Tissue Lysates - minimum volume is 200-500 µl (at ~2 mg/ml) per sample

Note: If using cell culture supernatant samples, serum-free or low-serum containing media such as 0.2% FBS/FCS is preferred. For serum-containing media samples, sending an uncultured media blank sample is strongly recommended.

Sandwich-Based Membrane Antibody Arrays (C-Series)

  • Serum/Plasma/Cell Culture Supernatant/Other Body Fluids – minimum volume is 1 mL per sample.
  • Cell or Tissue Lysates – minimum volume is 200 µl (at 1-5 mg/ml) per sample.

Note: For the C2000 Arrays, send 2 times these amounts. For the C4000 Array, send 3 times these amounts.

Sandwich-Based Glass Slide Antibody Arrays (G-Series and Quantibody Arrays)

  • Serum/Plasma/Cell Culture Supernatant/Other Body Fluids – minimum volume is 100 µL per sample per array.
  • Cell or Tissue Lysates – minimum volume is 20 µl (at 1-5 mg/ml) per sample per array

Note: For G-1000/Q-1000 Arrays, send 2 times these amounts. For the G-2000/Q-2000 Arrays, send 3 times these amounts. For the Q-3000 Array, send 4 times these amounts. For the G-4000/Q-4000 Arrays, send 5 times these amounts. For the Q-5000 Array, send 6 times these amounts. For the Q-6000 Array, send 7 times these amounts. For the Q7000 Array, send 8 times these amounts. For the Q8000 Array, send 9 times these amounts.

Quantitative Proteomics Services
Service Serum, Plasma, Lysates, & Cell Culture Media Volume Needed
Kiloplex - 1000 Human Biomarker Testing Service 1.5 ml per sample*
640 Human Biomarker Testing Service 1 ml per sample*
440 Human Biomarker Testing Service 700 µl per sample*
200 Human Biomarker Testing Service 250 µl per sample*
640 Mouse Biomarker Testing Service Inquire
440 Mouse Biomarker Testing Service Inquire
200 Mouse Biomarker Testing Service 250 µl per sample*
67 Rat Biomarker Testing Service 100 µl per sample*
50 Porcine Biomarker Testing Service 100 µl per sample*
30 Bovine Biomarker Testing Service 100 µl per sample*

Note: The volumes listed are before dilution. The RayBiotech service department will run at least a 2 fold dilution on these sample types unless otherwise requested by the customer.

Discovery Proteomics Services
Service Serum, Plasma, Lysates, & Cell Culture Media Volume Needed
2000 Human Biomarker Testing Service (Label-Based Platform) 20 µl per sample*
1000 Human Biomarker Testing Service (Label-Based Platform) 20 µl per sample*
507 Human Biomarker Testing Service (Label-Based Platform) 20 µl per sample*
500 Human Biomarker Testing Service (Label-Based Platform) 20 µl per sample*
493 Human Biomarker Testing Service (Label-Based Platform) 20 µl per sample*
1308 Mouse Biomarker Testing Service (Label-Based Platform) 20 µl per sample*
500 Mouse Biomarker Testing Service (Label-Based Platform) 20 µl per sample*
308 Mouse Biomarker Testing Service (Label-Based Platform) 20 µl per sample*
90 Rat Biomarker Testing Service (Label-Based Platform) 20 µl per sample*
Kiloplex - 1000 Human Biomarker Testing Service (Sandwich-Based Platform) 1.5 ml per sample*
640 Human Biomarker Testing Service (Sandwich-Based Platform) 1 ml per sample*
440 Human Biomarker Testing Service (Sandwich-Based Platform) 700 µl per sample*
200 Human Biomarker Testing Service (Sandwich-Based Platform) 250 µl per sample*
640 Mouse Biomarker Testing Service (Sandwich-Based Platform) Inquire
400 Mouse Biomarker Testing Service (Sandwich-Based Platform) Inquire
200 Mouse Biomarker Testing Service (Sandwich-Based Platform) Inquire
67 Rat Biomarker Testing Service (Sandwich-Based Platform) 100 µl per sample*
50 Porcine Biomarker Testing Service (Sandwich-Based Platform) 100 µl per sample*
30 Bovine Biomarker Testing Service (Sandwich-Based Platform) 100 µl per sample*

Note: The volumes listed are before dilution. The RayBiotech service department will run at least a 2 fold dilution on these sample types unless otherwise requested by the customer.

Phosphorylation Antibody Arrays

Membrane-based – minimum amount of 1000 µg of total protein per sample.

Glass Slide-based – minimum amount of 100 µg of total protein per sample.

Note: These arrays are designed for use only with cell or tissue lysates. 100 µl minimum per replicate per target protein (eg, triplicate results for one target would require 300 µl per sample, and triplicate results for 2 target proteins would require 600 µl per sample)

Glycobiology Arrays
Service Serum/Plasma Volume Needed Cell Culture Media Volume Needed Cell Lysates Volume Needed
Glycome 493 & 507 Testing Services 20 µl per sample 400 µl per sample 400 µl (at 1-2mg/ml) per sample
Glycome 1000 20 µl per sample 800 µl per sample 800 µl (at 1-2mg/ml) per sample
Lectin 40 Testing Service 20 µl per sample 100 µl per sample 100 µl (at 1-2mg/ml) per sample
Lectin 70 Testing Service 20 µl per sample 100 µl per sample 100 µl (at 1-2mg/ml) per sample
Lectin 95 Testing Service 20 µl per sample 100 µl per sample 100 µl (at 1-2mg/ml) per sample
Protein Arrays

Human Allergen Array G1: Serum/Plasma/Cell Lysate/Cell Culture Media - 100 µL per sample

Mouse/Human Protein Array G2: Serum/Plasma/Cell Lysate/Cell Culture Media - 400 µL per sample

Ultrasensitive Biomarker Testing Service (Simoa™)

100 µl minimum final sample volume per target protein is required. Please note that Simoa testing samples are run in duplicate unless an alternate number of replicates is requested.

RayBiotech Services

youtube-video-thumbnail